Demo Webinar

See Genesys Cloud CX in action: Bot Integration

On-Demand Webinar

It’s estimated that by 2022, there will be 28.5% more real-time interactions than there are today. The only way for many businesses to manage this is with modern technology. Bridge the service gap with bots to automate basic tasks and ease the burden on agents, and you’ll handle more interactions without sacrificing customer experience.

Artificial intelligence (AI)-powered chatbots let your business connect with customers at exactly the right time. So, callers can use self-service for simple issues and your agents are freed up to handle more complex interactions.

In our August Genesys Cloud CXTM Demo, you’ll see the new Genesys Dialog Engine. Learn how bots are managed in Genesys Cloud CX and how they integrate with other systems. Plus, we’ll build a bot, test it and publish it in real time. Join us to see how Genesys Cloud CX prepares you for the future.

Meet the Speaker

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JJ Earle-Henson
Sr. Strategic Sales Consultant
Genesys

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