Demo Webinar

See Genesys Cloud in action: Bot Integration

On-Demand Webinar

It’s estimated that by 2022, there will be 28.5% more real-time interactions than there are today. The only way for many businesses to manage this is with modern technology. Bridge the service gap with bots to automate basic tasks and ease the burden on agents, and you’ll handle more interactions without sacrificing customer experience.

Artificial intelligence (AI)-powered chatbots let your business connect with customers at exactly the right time. So, callers can use self-service for simple issues and your agents are freed up to handle more complex interactions.

In our August Genesys Cloud^TM Demo, you’ll see the new Genesys Dialog Engine. Learn how bots are managed in Genesys Cloud and how they integrate with other systems. Plus, we’ll build a bot, test it and publish it in real time. Join us to see how Genesys Cloud prepares you for the future.

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Meet the Speaker

JJ Earle-Henson
Sr. Strategic Sales Consultant
Genesys

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.