FCW Cloud Summit:

Innovation in Government: Best Practices When Migrating to the Cloud

Moving to the cloud is a key step of the modernization process to achieve the agency mission, while serving citizens. Government and industry speakers at the FCW Cloud Summit shared their insight on why the question is no longer whether government agencies should move to the cloud, recognizing that many agencies are already on that journey.

This session shares how migrating the contact center into the cloud enables the agency to achieve efficiencies, scalability, and security with FedRAMP. Agencies can achieve quick wins and prepare themselves for emerging technologies, such as automation and AI, and new capabilities.

Meet the Speakers

Tony pearson headshotgenesys

Tony Pearson
Solutions Consultant Leader
Federal Public Sector
Genesys