CX Strategy Forum: Migrating to the cloud

Get expert insights on moving to the cloud – from those who’ve been there, done that.

April 7th | 12PM PST | 3PM EST (Virtual)

You’re Invited!

INVITE ONLY (Do not forward)

Only you know if it’s the right time to transition to the cloud. When you’re ready, we’re here to make the move as effortless as possible.   

Please join us for an invitation-only, virtual luncheon on April 7th, 2022 as we explore migrating to the cloud. During this in depth, two-hour event you will hear from a Genesys customer who recently migrated, have the opportunity to engage in a candid discussion on the pros and cons of moving to the cloud in today’s highly digital world, and more! 

Here’s what you can expect:  

  • Hear about a recent, real-world migration experience from Mike Downing, Vice President of Business Technology at O2E Brands (1-800-GOT-JUNK)  
  • Learn how migrating to the cloud can boost agent satisfaction and productivity, making your organization more agile in a competitive market 
  • Ask questions and engage with your peers who are also considering a migration to the cloud  
  • A voucher to enjoy lunch during our discussion, or at your convenience  

This will be an interactive session and all questions are welcome. We look forward to seeing you on April 7th! 

Please note: Because of the open discussion and exclusive content, these sessions will not be recorded or available for public consumption. 

Meet the Speakers

Mike downing

Mike Downing
Vice President, Business Technology
O2E (1-800-GOT-JUNK)


Martin Hill-Wilson
Customer Experience Strategist
Brainfood Consulting

Claire photo

Claire Beatty
Sr. Director, Thought Leadership


Brendan Dykes
Sr. Director, Strategic Marketing

Headshot charlie godfrey

Charlie Godfrey
Sr. Director, Business Consulting