Sponsor User Program

Your voice can
make a difference

Through the Sponsor User Program, your employees can participate in any number of discussions, demos, surveys or workshops to share their thoughts. Their feedback will be used improve Genesys products. It’s entirely voluntary — employees can receive rewards when they participate.

Your company’s feedback and engagement help us enhance and embed empathy into every Genesys experience.

Discover the benefits

Help improve your Genesys experience and shape the future of customer support.

Early access to new features and products (betas*)

Influence the Genesys products and shape the direction of product design and experiences

Inside view: Learn what we’re working on and share your thoughts

Connect directly with Genesys product and design teams

Get customized presentations to reveal findings about your company

Tell your side of the story in presentations to Genesys leadership

How it works

Join

Tell us about your company. These answers help us find the right studies.

Participate

If a study matches your company, we’ll contact you with details and next steps.

Earn rewards

Once complete, participants will earn rewards (swag, gift cards and more).

Why you should participate

“We know when you drive personalized experiences that are more empathetic, it creates trust. Trust creates loyalty and loyalty creates lifetime value.”

Trust creates loyalty and loyalty creates lifetime value. Trust comes from personalized experiences that are more empathetic.

The Sponsor User Program enables our UX Design team to meet and understand the people who engage with Genesys experiences regularly. It’s through these moments that we are able to design empathy, trust, and value into every Genesys experience.

My company wants to join

FAQ | Participation terms

*Participation doesn’t guarantee access to early features and functionality before they go public.
Questions? Email SponsorUserProgram@genesys.com.
The Sponsor User Program is not for everyone. Cancel your membership here.

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Your voice can make a difference