Genesys named a Forrester Wave leader in Customer Journey Orchestration. Get the report

Privacy and security for your most important customers – all of them

In today’s digital world, safeguarding customer and company data is mandatory. At Genesys, we not only work to deliver on customer requests for privacy and security, but we also stay on the forefront of new guidelines and regulations to protect our customers, so you can protect yours.

Security and permissions

Keep your business and customer data safe and sound

Data breaches can send your business into a tailspin. Safeguard your operations with access to a number of security options and permissions that put you in control of how your data is used and secured.

  • Protect sensitive customer data
  • Control user logins
  • Authorize support team access to advanced tools
  • And more
Security and permissions
Gpdr ready


In full compliance with the General Data Protection Regulation (GDPR)

Genesys is always working to stay one step ahead in meeting the regulatory requirements our customers are expected to meet. If your business maintains or processes the personal data of European Union (EU) citizens, rest assured the Genesys DX™ solution supports your compliance with the General Data Protection Regulation (GDPR).

PCI compliant

Sensitive customer information? We’ve got you covered.

We know one of the most critical components to customer engagement is facilitating transactions. Genesys DX software keeps customer data — including your payment information — safe and secure throughout the entire customer journey.

  • Integrates seamlessly with payment processing platforms
  • Facilitate secure transactions from the chat window
  • Set permissions on what your team has access to
Pci compliant

See the future of digital engagement

Take the first step in bringing the best of AI chatbots and human support together. Request a demo of Genesys DX and discover how to provide your customers — and empower your employees — with what they need the first time, every time.

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