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Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 888-GENESYS
(436-3797)
International: +1 650 466-1100
Fax: +1 650 466-1260
1302 El Camino Real, Suite 300, Menlo Park CA, 94025
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Customer Support Portal
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Genesys Knowledge Network
Use this all-in-one access point to find links to resources that improve your Genesys experience.
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Employee self-service scheduling allows employees to manage and adjust their own work schedules, including requesting time off, swapping shifts or viewing their schedules, often through an online platform or app.
