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Agentic AI refers to an artificial intelligence system that can make autonomous decisions and take frequent actions with minimal human intervention. Agentic AI can learn from each interaction, continuously optimize outcomes and self-adjust its strategies by interpreting real-time data and context. Real agentic AI operates with freedom, solves dynamic, non-deterministic problems and executes without relying on rigid, predefined paths. The ability to operate independently in this way can enhance responsiveness, reduce human error and improve customer experiences by delivering the right actions at the right time.
