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When Genesys acquired Interactive Intelligence late last year, all eyes were on us: What can Genesys and Interactive Intelligence do even better as one company than they did as two? Plenty!
It’s been a few months now and we’ll be rolling out important updates at Enterprise Connect, March 26-30, in Orlando, Florida. Stop by our booth to chat with our experts, see how we’re going to market with our combined solution portfolio, and where this journey is leading us. You’ll also have opportunities for hands-on experience with future-ready technology, get up-to-speed on industry trends, and see how the new Genesys is stronger. Together, we offer more comprehensive customer experience solutions for all sizes of businesses—across any number of customer engagement centers.
Acquisitions and mergers in the technology sector have returned mixed results, leaving customers with investments that may not pay off or provide the flexibility needed for whatever the future brings. While markets shift and customer demands grow, our goals haven’t changed. At Enterprise Connect, you’ll see how we are helping businesses differentiate with a seamless and effortless customer experience platform that’s designed for growth and future-proofing investments.
Our combined solutions—PureCloud, PureConnect, and PureEngage—all run on the Genesys Customer Experience Platform. It gives you a “fit for purpose” foundation versus a one-size-fits-all product set. In addition, this innovation enables complete flexibility to evolve with the market and deploy features only when needed. Since the acquisition, we are now the only company recognized by top analysts for leadership in cloud, on-premise, and hybrid customer engagement solutions.
What fuels our innovation? Financial strength. It enables us to invest heavily in R&D, execute against our roadmap, and deliver solutions that solve problems. And, financial stability is one of the major ways we stand apart from the competition, even more so since the acquisition.
As a Diamond Sponsor of Enterprise Connect, we’ll highlight our three integrated solutions for effortless, personalized customer experience. But there’s more!
Learn about the Genesys strategy and industry trends, and get more out of Enterprise Connect at our expert panel discussions, including:
Take a look at how Genesys can power your business, and keep your customers coming back. Most of all, we look forward to seeing you at Enterprise Connect!
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