02/26/20208AM PT / 11AM ET
02/26/20204PM GMT / 5 PM BST
According to Gartner, about 70% of all use cases in artificial intelligence (AI) are related to customer service and call centers. Join us in this webinar to learn:
Botter Conversational AI isn’t a typical chatbot; it’s a machine that automates and fulfills various tasks on behalf of contact center agents. Learn how to scale an expand the Genesys CloudTM platform using the latest in conversational technology to improve your customer experience, increased productivity and grow your profit stream.