AppFoundry Webinar

Wednesday, November 18, 2020 at 8 AM PT

Contact centers struggle with efficiency in the new normal of remote work. According to McKinsey, agents spend 19% of their time looking for answers or tracking down help. And admins waste time managing and updating resources.

In 2021, improved contact center ROI is as simple as eliminating the unnecessary steps it takes to find answers and manage information.

Join our panel of experts to find out on how automation and intelligent integrations can improve efficiency and drive ROI.

You’ll learn how:

• Artificial intelligence (AI) changes how contact centers operate remotely
• Next-generation AI is transforming chat, messenger and voice
• Agent-assist technology can save teams valuable hours of work per week

Meet the Speakers