GovLoop Fireside Chat – How the Cloud Can Impact Citizen Trust

Citizens want to quickly access and trust the information they receive from government agencies, in both times of emergency and tranquility. The Cloud gives agencies the technology tools they need to consistently deliver the right message, to the right person, at the right time, and that successful, secure delivery goes a long way to improving citizen trust. During this OnDemand fireside chat, government and industry experts share how to enhance communication and improve citizen trust.

Specifically, you’ll explore:

How a secure cloud solution can make a positive impact on citizen trust in government.
The biggest barriers facing agencies looking to deliver accurate and timely information to citizens.
How successful agencies have implemented reliable cloud solutions for their citizen services.

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Meet the Speakers

Dave York

Senior Vice President, US Public Sector
Genesys

Barbara Morton
Deputy Chief, Veteran’s Experience Office

Veterans Affairs Department

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.