CX Your Way: Designed for Your Digital Customers

Experience it for yourself

On-Demand Webinar

Meeting your customers where they are means engaging on a number of digital channels. That’s a lot easier to manage when you can lean on an all-in-one omnichannel solution that includes a global routing engine, integrated agent desktop and consolidated reporting — all enhanced by AI.

Watch our on-demand webinar and experience first-hand how easy and engaging digital channels can be – and how the right blend of technology and the human touch, can increase first contact resolution, reduce abandoned shopping carts and increase customer satisfaction.

Here’s what you can expect:

Learn how you can deliver digital CX your way that wows your customers, creates one-of-a-kind experiences and breaks down silos between channels
See first-hand how adding digital channels such as web & mobile chat, SMS, email and messaging apps can improve both customer and employee engagement
Hear the amazing results other companies have achieved when engaging on digital channels

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Meet the Speakers

Tommy Minta
Digital and AI expert
Genesys

Abi Chandra
Cloud Technology Evangelist
Genesys

Bobbi Chester
Sr. Director, Product Marketing
Genesys

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.