Live Webinar
Live Webinar
On-Demand Webinar
Discover the power of modernizing your contact center to meet customer expectations and adapt to evolving environments with journey orchestration.
In this webinar you will learn how to simplify advancing your CX practice as well as the crucial first steps of contact center modernization, including performance baselining, designing customer-centric flows, and leveraging journey analytics for improved efficiency.
Watch now to learn how to:
Don’t miss this opportunity to lay the foundation for a successful contact center modernization and accelerate your CX evolution.
Don Spaulding
Sr. Principal – Business Strategy
Verizon
Ian Felder
Sr. Product Marketing Manager
Genesys
Andrew McInnes
Vice President, Americas
Pointillist by Genesys