CCaaS and EHR Integrations: Improving Patient Outcomes and Care Team Experience

In today’s healthcare landscape, it is more important than ever to have a communication platform that seamlessly integrates with your EHR (Electronic Health Records) system.  In this webinar, we discuss the benefits of integrating CCaaS (contact center as a service) and EHR systems.

Watch the recording to see the key benefits of integration:

• Efficiently route patients to the right resource 
• Provide real-time patient data for informed decisions 
• Empower patients through self-service for up to 25% higher satisfaction 
• Streamline care management from access to follow-up 
• Equip agents for quicker issue resolution 
• Boost care team satisfaction with less training 
• Shorter calls, no information repetition 

Meet the Speaker