AppFoundry On-demand Webinar

Agent performance and coaching: Harnessing the power of analytics and AI

Contact center agents are the front lines of your brand experience — and your brand’s success. But they don’t always get the feedback they need.

With Observe.AI Agent Performance and Coaching features, contact center managers can coach agents based on data — not hunches.

In this webinar, you’ll learn how to:

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Lindsey Plocek
Head of Marketing
Observe.AI

Adrian Valenzuela
Sr. Account Executive
Observe.AI