StateRAMP

StateRAMP is a program for States that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Being StateRAMP Authorized means a cloud system has an established and highly secure environment that has withstood comprehensive audit review before States are authorized to engage the system. Genesys Cloud is StateRAMP Authorized at the Moderate Impact Level.

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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.