The National Security Scheme (Esquema Nacional de Seguridad or ENS) applies to the entire Spanish Public Sector, as well as to suppliers that collaborate with the Administration. ENS offers a common framework of basic principles, requirements and security measures for the adequate protection of information and services. It ensures access, confidentiality, integrity, traceability, authenticity, availability and conservation of electronic data, information and services.

The ENS accreditation scheme has been developed by La Entidad Nacional de Acreditación (ENAC) in close collaboration with the Ministry of Finance and Public Administration and the National Cryptologic Centre (CCN).

Genesys Cloud was audited by an accredited independent assessor and has achieved ENS High Certification.

Genesys Cloud Services, Inc is listed as a certified company on the official website: https://gobernanza.ccn-cert.cni.es/certificados

Certification type

Application and management of security controls


Government and Public Sector

Territorial applicability/relevance



Genesys Cloud