Genesys & AWS in Retail

Delivering fantastic customer experiences with leading CX solution built on AWS

Give customers the best Customer Experience with the leading CX solution built 100% on AWS. Genesys and AWS have partnered to deliver the best customer experiences to retail consumers. By partnering with AWS, Genesys has built the leading contact center that provides retail agents with real-time customer information to deliver better outcomes and help earn customer loyalty.

  • Learn how retailers around the world are using Genesys Cloud to drive better and more profitable customer experiences. Complete the Download Now form to explore global customer stories from TechStyle, Leroy Merlin, Conrad Electric and Round Room.
  • Learn about the latest trends in retail industry customer experience and contact centers in this research paper from ContactBabel. Complete the Download Now form to access the latest thought leadership.
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