Your Take a Moment Podcast Subscription has been confirmed!
Please be sure to whitelist enterprise.programs@genesys.com to ensure you receive Genesys emails.
August 20, 2019
August 20, 2019
Play a round of golf at an airport, have a resort experience steps off the jet-way and find refuge from nature’s worst disasters; what do all of these have in common? One man and the teams he has assembled to provide world-class experiences to travelers. Meet Mario Rodriguez, an engineer and innovative business leader who understands that every experience starts and ends with people. Listen to his leadership philosophies and the fundamental customer and employee experience principles that drive the business of seamless travel across the world.
Mario Rodriguez is an award-winning aviation author and expert. Appointed by Presidents Barack Obama and Donald Trump to the National Department of Transportation Committee for Aviation Consumer Protection, Mario has held leadership positions in airports from California to Kuwait. Currently, he is the Executive Director for the award-winning Indianapolis Airport Authority.
Want to listen more?
Subscribe to our free newsletter and get updates in your inbox on new episodes released each week!
Subscribe to our free newsletter and get new episode updates in your inbox
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
