Deliver more agile retail experiences with Genesys Cloud built on AWS

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Take your customer journey beyond the shopping cart

Unify shopping experiences

Great customer service begins with easy-to-use solutions. Use one platform to manage customer engagement across channels, teams, regions and languages.

Create natural conversations

Leverage artificial intelligence (AI) with Genesys CloudTM and Amazon Web Services (AWS) Contact Center Intelligence. Native integration include Amazon Lex, Amazon Polly and more.

Deploy and scale quickly

Rapidly implement the solutions you need, whether from a third party, partner, your company or native to Genesys Cloud. And scale at a moment’s notice.

Leading retailers trust Genesys Cloud on AWS

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Rethink your retail support and service

Deliver personalized experiences across channels with Genesys Cloud built on AWS. Give customers easy self-service tools to find the information they need, such as order status and shipping updates, without ever connecting with a live agent. And transfer the interaction with complete context, when additional support is needed. Request a demo today to get started.

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