Be sure you’re getting the most out of your Genesys Cloud subscription. Your Genesys Customer Success team can help. We offer free webinars and featured resources to introduce you to platform capabilities so you can deliver a next level customer experience.
Bookmark this link and check back often to see our monthly workshop topics.
Thank you for registering!
Wait for an email confirmation from ON24 with a link to join the event. We will also send you reminders as the date/time approaches.
We hope to see you at the workshop! In the meantime, if we can help you with any other questions about Genesys or Genesys Cloud, please email us at CXspecialist@genesys.com and we’ll be in touch.
See you soon!
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January 14th at 11:00 EST / 3:00 GMT
Let us open 2026 strong with a review of Genesys Cloud data analytics. We will cover the fundamentals of Performance Views and data exports, learn about newly-added capabilities, and speak to commonly encountered challenges and perceived problems with Genesys Cloud reports. Analysis of performance data becomes all the more important during the turn of the new year, and so leverage this refresher session and share with us all your reporting questions and concerns.
January 28th at 11:00 EST / 3:00 GMT
Discover how Genesys Cloud Scripting can help you create guided workflows to help contact center agents handle customer interactions consistently and efficiently.
