Be sure you’re getting the most out of your Genesys Cloud subscription. Your Genesys Customer Success team can help. We offer free webinars and featured resources to introduce you to platform capabilities so you can deliver a next level customer experience.
Bookmark this link and check back often to see our monthly workshop topics.
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Wait for an email confirmation from ON24 with a link to join the event. We will also send you reminders as the date/time approaches.
We hope to see you at the workshop! In the meantime, if we can help you with any other questions about Genesys or Genesys Cloud, please email us at CXspecialist@genesys.com and we’ll be in touch.
See you soon!
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December 10th at 11:00 EST / 3:00 GMT
Leveraging digital channels makes it easy for customers to engage with a brand. By integrating with short messaging service (SMS), texting and messaging apps, brands can meet customers where they are. Expand supported channels, simplify agent workflows and scale customer service with SMS on the Genesys Cloud™ platform. We’ll revisit fundamental SMS concepts in Genesys and touch on what’s new.
December 17th at 11:00 EST / 3:00 GMT
Come and see what a tremendous year it’s been for Genesys Cloud! This session is perfect for both new customers seeking to maximize their platform utilization and existing users looking for a comprehensive refresher on key functionalities. Whether you’re a system administrator, developer or business user, you’ll gain valuable insights and practical knowledge to optimize your Genesys Cloud implementation.
