4/5 Genesys Cloud – Industry demo series:

Genesys Cloud: Simplicity in Retail

On-Demand Webinar

Earn loyalty and wallet share with easy, personalised experiences

Meet customer demands no matter where they are, when they shop or which channel they prefer to use. Retailers must navigate more channels, time zones and preferences than ever before. Connecting every moment across consumer journeys is the key to providing leading service.

With Genesys, you can orchestrate unique, omnichannel brand experiences at scale. Win customer loyalty with memorable engagement across your online and physical shopping channels.

Join this live 20min Q&A demo to see how organisations can:

Manage omnichannel interactions
Map the customer journey
Use artificial intelligence to drive personalisation
Predict your customers’ needs
Simplify the agent and supervisor experience

More virtual events in the Genesys Cloud – Industry demo series

1 December: Genesys Cloud: Simplicity in Banking – learn more

2 February: Genesys Cloud: Simplicity in Insurance – learn more

16 February: Genesys Cloud: Simplicity in Government – learn more

23 March: Genesys Cloud: Simplicity in Manufacturing – learn more

I would like someone to reach out to me

Meet the Speaker

Andrew Thean
Principal Solution Consultant
Genesys

Genesys Cloud

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.