3/5 Genesys Cloud – Industry live demo series:

Genesys Cloud: Simplicity in Government

On-Demand Webinar

Deliver on the promise of digital government

Government agencies share many common challenges in serving their citizens. Still, certain obstacles are unique to individual agencies. There’s also a lot of variation, depending on an agency’s level of maturity for processes and technology.

Join this live 20min Q&A demo to see how government agencies can:

Manage omnichannel interactions
Protect your agency and citizens with stringent security standards
Make it easier for citizens to self-serve
Be ready to provide support in moments of crisis
Simplify the life of an agent and a supervisor

More virtual events in the Genesys Cloud – Industry demo series

1 December: Genesys Cloud: Simplicity in Banking – learn more

2 February: Genesys Cloud: Simplicity in Insurance – learn more

9 March: Genesys Cloud: Simplicity in Retail – learn more

23 March: Genesys Cloud: Simplicity in Manufacturing – learn more

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Meet the Speaker

Brett del Santo
Sr. Solution Consultant
Genesys

Genesys Cloud

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.