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5/5 Genesys Cloud CX – Industry demo Q&A series:

Genesys Cloud CX: Simplicity in Manufacturing

On-Demand Webinar

Transforming CX in Manufacturing

Contact centres are continuously facing the challenges of new disruptive competitors, ever-increasing customer expectations, disruptive technology, and the drive towards sustainability. Your contact centre is your brand’s direct line to customers, if the customer journey is a disjointed experience it’s time for change.

Join this live 20min Q&A demo to see how organisations can:

  • Manage omnichannel interactions
  • Map the customer journey
  • Use artificial intelligence to drive personalisation
  • Simplify the life of an agent and a supervisor
  • Applying quality management

More virtual events in the Genesys Cloud CX – Industry demo series

1 December: Genesys Cloud CX: Simplicity in Banking – learn more

2 February: Genesys Cloud CX: Simplicity in Insurance – learn more

16 February: Genesys Cloud: Simplicity in Government – learn more

9 March: Genesys Cloud: Simplicity in Retail – learn more

Meet the Speaker

Brett dal santo   anz

Brett Dal Santo
Senior Solution Consultant
Genesys

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