2/5 Genesys Cloud CX – Industry demo series:

Genesys Cloud CX: Simplicity in Insurance

On-Demand Webinar

Providing truly customer-centric experiences in Insurance

The customer experience has never been more important to insurance agencies, having become the key to competitive advantage in almost every industry. And with the recent economic downturn causing contact centres to be closed and consolidated, there’s never been a better time for new technologies and digital-first engagements to show their worth.

Join this live 20min Q&A demo to see how insurance agencies can:

  • Manage omnichannel interactions
  • Map the customer journey
  • Use artificial intelligence to drive personalisation
  • Simplify the life of an agent and a supervisor
  • Applying quality management

More virtual events in the Genesys Cloud CX – Industry demo series

1 December: Genesys Cloud CX: Simplicity in Banking – learn more

16 February: Genesys Cloud: Simplicity in Government – learn more

9 March: Genesys Cloud: Simplicity in Retail – learn more

23 March: Genesys Cloud: Simplicity in Manufacturing – learn more

Meet the Speaker

Mark Booth

Mark Booth
Senior Solution Architect
Genesys

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