Celebrate CX Day on October 1, 2019 and Customer Service Week, Oct. 7-11. And join Genesys in living the CX Life, 24/7/365.

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Learn how to thrive in the “experience economy” from customer experience leader Jeanne Bliss and Genesys CEO Tony Bates

Check out the on-demand webinar, “Get personalization right for your customers.” Learn how to make every customer feel like your only customer.

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Nominate your service representatives who go above and beyond as CX Heroes

The Genesys CX Heroes program recognizes the CX professionals who provide great customer service.

Thank you, Genesys customers

Tony Bates shares our gratitude and customer experience vision for you and your customers.

Deliver your best customer experience

Learn from the experts

Seven best practices for building customer loyalty eb resource center en

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Seven best practices for building customer loyalty

Cx heroes eb resource center en

ebook

Customer service best practices

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Customer story

Westpac NZ builds an elite service organization

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MyBudget

MyBudget emphasizes great experiences for customers and agents

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Live Assistance