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Stuart Crutchfield is a Senior Strategic Business Consultant who joined Genesys in 2012. Prior to that, he spent over 15 years building teams and processes directly supporting Fortune 100 C-suites. His expertise encompasses contact center, AI, analytics and modeling, Six Sigma, process reengineering, finance, and sales and marketing. He joins financial with operational insight to provide clients with business cases that show the applied value of Genesys technology.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
