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Sanjay Rao is the Director of Voice Solutions at Genesys. He is responsible for the PureCloud Voice solution to enable customers to send and receive local, long distance, toll-free and international calls. He brings more than 22 years of experience in product realization and global service delivery with an emphasis in Voice over IP and telecom regulatory compliance. He has a Master’s degree in Computer Science from the University of New Haven, CT, and an MBA from UNC Chapel Hill. He also holds four patents pertaining to telecom solutions.