Naveen Kandasami

Head of Retail, Asia-Pacific

Retail Industry and subject matter expert at Genesys, Naveen has worked in the complex retail manufacturing space for large Fortune 500 conglomerate companies with a global footprint. Having specialized in packaging, food manufacturing, eCommerce, distribution and customer experience (CX) strategy, he now helps customers improve and accelerate CX initiatives with a strong focus on customer journey analytics.

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