Supercharge your Customer Experience with actionable Voice of the Customer insights

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Tracking the pulse of the customer is critical to businesses in all markets. With comprehensive Voice of the customer insights, you can keep your CX game on point despite evolving customer expectations, preferences to build long-lasting customer relationships.

Join Dan Stoops from Genesys, and Leonie Brown, from Qualtrics, and Michael Overson from Nu Skin as they discuss (3-5) strategies that help you seamlessly innovate and iterate your CX delivery with interaction, feedback data from customers, and your employees.

Watch the webinar to:

  • Identify the points of customer friction or delight
  • Bridge gaps in your customer experience using direct feedback from customers
  • Optimize channel engagement, retain and enrich front-line employees

Meet the Speakers

Dan stoops

Dan Stoops
Solution Strategy Director |
Sustainability and CSR


Michael Overson
CX Research Manager |
Nu SkinMO

Brown leonie

Leonie Brown
Head XM Scientist,
Customer Care Solution