AppFoundry Webinar

Make quality and compliance certain, using AI, in a time of uncertainty


Thursday October 1, 1:30 PM AEST (New South Wales)

Managing a team has many moving parts, and the new COVID-19 norm of working from home has only increased these challenges. Delivering a great customer experience with remote agents takes a new level of clarity and insight to demystify the unknown.

Revolutionary technology from Daisee provides automated analysis and insight of 100% of your customer interactions. It uses artificial intelligence (AI) and machine learning to automatically derive meaning within a conversation, accurately and in near-real time.

Tune in to hear:

  • How AI is being used to accurately automate the analysis of customer interactions
  • How MYOB improved their sales effectiveness using Daisee and lifted CSAT and NPS scores
  • How to apply automated quality assurance on every customer interaction with the Daisee App for Genesys Cloud

Register now, and you’ll also see the world’s first digital Programmable Scorecard™ from Daisee, and how it transforms 100% of your interaction data into action for your team.

Meet the Speakers

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Richard Kimber
CEO & Founder

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Steve Targus
Contact Center Operations Manager