ISO 27001:2013

ISO27001:2013 is the globally recognized standard for an information security management system. Achieving the certification demonstrates the application of the ISMS principles, as well as the application of ISO 27002:2013 controls to secure and protect organizational data within the scope of the certification.

Certification type

Application and management of security controls

Industry/sector

Pan industries

Territorial applicability/relevance

Globally recognized

Product

Genesys Cloud

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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.