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February 10, 2021 – Duration: 20:29
February 10, 2021 – Duration: 20:29
Building new features every week in the Genesys CloudTM platform takes expertise. Developers need the domain know-how to create powerful tools their end users will love. But it's unrealistic to expect every developer to understand intuitive user interfaces and best practices. If the new feature isn't easy to use, end users will waste valuable time setting it up. In this episode, Leon Vymenets, Director of Design Systems at Genesys, explains how design systems create a better user experience with a central source of guidelines. Developers can build things faster for their end users. And end users benefit from more consistent and easy-to-use interface features.
As the Design System Director at Genesys, Leon is responsible for making all aspects of the cloud UI consistent and inclusive. This includes the creation and evolution of the Spark Design System for the cloud software platform. Leon brings over 17 years of UX and UI experience in consumer and enterprise products.
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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
