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July 17, 2019
July 17, 2019
Modern selling is evolving. Listening and taking the time to walk alongside your customers is valuable. For organizations, casting the right sales team becomes essential in producing the right atmosphere for learning for the customers. Tune in to hear from two sales professionals, Michael Walkup and Ali Smith as they take us through the art and production of building genuine relationships with customers and their tips on what it takes to create a successful career in sales in any industry. Ascots preferred, but not required.
Michael Walkup is the Manager for the Solutions Consultant Associate Program at Genesys. He is a dynamic, professional sales leader with experience in Fortune 500, private sector, and Not-for-Profit organizations . Michael is passionate about creating and growing successful IT management and deployment systems and has extensive experience in Virtual Server technology and software as a service.
Ali Smith, Mid-Market Account Manager, spent 10 years working for a Genesys partner learning various aspects of the contact center and how software gets installed, integrated, and supported. She can apply all she learned to help customers implement Genesys platforms to deliver better customer experiences She is mindful in creating a personal curriculum that continues her growth as a thought leader.
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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
