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Driven by
experiences

Genesys shares with Scuderia Ferrari a drive for innovation, teamwork and performance

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Both Ferrari and Genesys share the excitement of seeing around corners and using data and technology to anticipate what’s next. Much like how an F1 race team uses real-time data to make split-second decisions for its drivers and pit crew, the Genesys Cloud CX™ platform provides the right data, AI and predictive capabilities to empower organizations to drive personalized customer experiences.

Genesys is an official Team
Partner for Scuderia Ferrari

Delivering the power of empathy to every customer experience at scale

It’s all about the team — empowered with technology and data to coordinate every interaction and touchpoint for personalized customer and employee experiences.

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Nespresso

Creating a constant, seamless customer and employee experience

Learn how Nespresso leverages Genesys Cloud CX with voice, digital, artifical intelligence and WFM to provide the best employee and customer experiences.

TechStyle Fashion Group

Personalized shopping experiences with digital and artificial intelligence

By replacing NICE In Contact with Genesys Cloud CX, TechStyle can handle retail peaks and seamlessly build and embed custom solutions.

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Give your team the tools to deliver the best customer and employee experiences