Fill your day with discussions, not dial tones – and run your contact centre more efficiently
Empower your entire call centre team with the ability to dial phone numbers automatically, screen out calls that have shown busy signals, and track outbound engagements
“The call blending and predictive dialling capabilities of Genesys Cloud CX allow agents to make outbound calls during quiet periods, significantly improving productivity and the levels of customer service.”
-Lalith Abeysena, Chief Operating Officer, Diabetes Victoria