Simplify unified communications and collaboration

Give your teams the tools they need to work together

Streamline employee communications

Customers now expect omnichannel experiences — and so do your employees. Disjointed communication methods that work across multiple platforms and vendors won’t meet their needs. Employees need intuitive collaboration tools that work together seamlessly.

Break down communication barriers between teams and regions and streamline the employee experience with native Genesys or third-party UCaaS technologies. With both UCaaS and Contact Centre as a Service (CCaaS) integrated in the same solution, your agents will work better — together — no matter where they’re located.

Say goodbye to siloed internal communications

Your teams need a strong set of real-time collaboration tools that are easy to use, easy to deploy and always reliable. Give them a unified communications solution that connects contact centre users with other employees. Join all your teams together to achieve faster response times, raise customer satisfaction rates and further optimise your workforce.

See what our customers have to say

Choose the right employee collaboration solution for your needs

See what else you can do with Genesys