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Customer feedback is important for every company to understand how it’s doing, learn something new or improve its performance. When you’re in the customer experience business, you need to take the actual customer experience — and customer feedback — to heart to improve, advance and innovate your products and services.
At Genesys, we live and breathe this practice. We sincerely value our partner and customer ecosystem — and strive to provide the best possible service. But to do that, we need to actively listen to our customers about what they like best and where we can improve.
With customer feedback, we get the motivation to do more of what we are great at or learn something new and grow. And, that’s why we are bringing G2 reviews to the AppFoundry Marketplace. This will give our partners ways to make their best products and services even better.
“The G2 partnership with Genesys dates back years, as we’ve helped them gather authentic customer reviews to better improve their product, positioning and trustworthiness in the market,” said Brittany Wroblewski, VP of Partnerships at G2. “Being able to give AppFoundry partners the same opportunity will not only strengthen the objective value of each partner, but the AppFoundry Marketplace as a whole. We are thrilled to help AppFoundry customers choose their Genesys add-on solutions with confidence — and look forward to being able to scale those same peer reviews across the entire marketplace.”
Visit AppFoundry to see customer reviews for the following partners and more.
Leave a review today. Review your AppFoundry product now and receive a $10 Amazon gift certificate.
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