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Megan Neale is Co-Founder and COO of Limitless, a GigCX platform that empowers people to earn money for providing brilliant customer service for brands they love. Megan has a background in global CX operations and technology and is widely regarded as a thought leader in customer experience digital innovation. Over her career she has held a range of leadership roles in outsourcing and for Unilever. She was founding shareholder of Semafone, the market leading PCI compliance platform for contact centers. Her passion for promoting diversity and inclusion lead to the creation of the Limitless GoodGig®️ charter, which ensures GigCX experts are treated fairly.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
