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Tara Mahoney is the Global Healthcare Managing Director at Genesys. She’s passionate about transforming care, leveraging operational and technological innovation so we can meet the needs of patients, members and the care teams that support them. Tara has experience leading award-winning healthcare practices, including receiving the Frost & Sullivan Competitive Strategy Leadership Award for healthcare solutions and execution in the vertical. She’s recognized as an industry expert in patient access, patient-member experience, care team coordination and virtual care, and has consulted with health systems and payers, such as Johns Hopkins, Penn Medicine, Highmark and others to deliver outcome-based solutions for healthcare customers.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
