Fenrick James

Technical Team Manager, Genesys Customer Care

Fenrick James is a Technical Team Manager in Genesys Customer Care. He is a certified Scrum Master and passionate about user-centered design and experience. This drive equated in achieving a Master’s degree in Human Computer Interaction – Informatics from Indiana University. Fenrick enjoys reading, spending time with his family and travelling. His driving focus is building relationships toward the common good.

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