Your Genesys Blog Subscription has been confirmed!
Please add email@example.com to your safe sender list to ensure you receive the weekly blog notifications.
Subscribe to our free newsletter and get blog updates in your inbox
Don't Show This Again.
Sharda is a Director with the Genesys Professional Services leading the Self-Service and Automation Practice. With a passion for customer success, Sharda and her teams have led various customers engagements across verticals and platforms, with the aim of improving customer experiences, creating self-service opportunities and delivering well rounded solutions. Sharda has a Masters in Wireless and Telecommunications Engineering and MBA from University of Maryland, Robert H. Smith School of Business and lives near the Washington, DC metro area.