Kellsey Lequick

Kellsey Lequick is a product marketing manager at Genesys. With a jack-of-all-trades background in digital marketing and a love for thoughtfully designed interfaces and experiences, Kellsey is always exploring new ways brands can delight customers and win business.

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Posts By Kellsey Lequick

3 Ways Cloud Improves Customer Service in Mid-Sized Call Centers

Kellsey Lequick
May 31, 2019

“Outdated technology is like a Gordian knot. A modern cloud platform is your sword.” — Someone smarter and more...

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5 Tips to Keep Your Best Employees Engaged and Loyal

Kellsey Lequick
April 26, 2018

I spent a recent flight talking with a seatmate who had interned at an Amazon distribution center. The interview process was...

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Is Employee Engagement Missing From Your Customer Experience Strategy?

Kellsey Lequick
December 4, 2017

This year, 72% of companies made improving customer experience a top priority. It’s a smart move; customer experience is...

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