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Chris is the PureCloud Platform Product Manager at Genesys, and he helps our customers engage the world through research, data, expertise and collaboration with developers. As a member of the platform team, he discovers ways our PureCloud platform can extend to solve problems when businesses engage their customers. One of his areas of focus is working with the Genesys information security team on compliance issues that affect the entire product line.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
