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Vicki Sidor works for Mutare, a Chicago-based enterprise software company specializing in voice channel optimization and defense. In her role as VP, Sales and Channel, she guides the company’s initiatives and strategies related to voice network security while helping clients identify and solve complex business challenges impacting revenue, efficiency and compliance.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
