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Alyssa Turner, a Genesys Certified Professional, is a Customer Success Manager on the public sector team. She joined Genesys in March 2022 after 10-plus years in the waste and recycling industry. Originally from New Jersey, Alyssa lives in Peoria, Arizona, with her husband, their almost three-year-old son, and their dog and cat.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
