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Jon’a leads Global Inclusion & Belonging for Diversity, Equity & Inclusion at Genesys, providing support and oversight of the inclusion groups and regional councils globally. Jon’a Joiner is a seasoned communicator and strategist who knows how to adapt to change and crisis when the stakes are high. She is deeply passionate about the employee experience and creating equitable pathways to success. Her mission is to help organizations develop a resiliency mindset, strengthen culture and create a sense of belonging. Prior to joining Genesys, Jon’a spent several years leading total rewards, employee engagement, and diversity & inclusion communications; was a key thought leader for diversity recruitment and retention; managed business resource group councils; and partnered with HR to establish inclusive awareness and employee engagement initiatives across brands and business units. Most recently, Jon’a led her own consultancy firm, JFJ Group Consulting, where she helped organizations (such as Amazon, Louis Vuitton, Humana, Michigan State University and others) develop tailor-made solutions to develop, engage and retain women and people of color. Through her experience as a communicator, Diversity & Inclusion practitioner, consultant and speaker, Jon’a has learned that the key to sustainability, employee well-being and success is to create actionable strategies that enable professionals to do more, be more, and achieve more – and bring their full selves to work. Jon’a is a graduate of Spelman College, Bellarmine University, and Cornell University. She’s also an Intercultural Development Inventory certified administrator and has been featured in Parents Magazine wellness edition. When she’s not working or being managed by her 6-yr old tiny boss Zoe, Jon’a is thinking about her next wellness retreat getaway.