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Bob Barrows is the Lead for Partnerships and Business Development at Zappix, working side by side with Genesys sales teams and customers to build dynamic call center software solutions. An award-winning cloud software product manager and dynamic customer support executive with over 20 years of growth management success, he has a focus and expertise in delivering outstanding sales and marketing outcomes in highly competitive markets and for enterprise-grade businesses.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
