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Chelsea Hollerud is a Content Specialist at Genesys with a Bachelor’s degree in mass media, public relations and extensive marketing experience. A passionate content creator and consumer, she's always searching for ways to streamline information and communicate more effectively. Chelsea specializes in digital brand and product-focused copywriting, copyediting and content strategy.
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
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