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Chelsea Hollerud is a Content Specialist at Genesys with a Bachelor’s degree in mass media, public relations and extensive marketing experience. A passionate content creator and consumer, she's always searching for ways to streamline information and communicate more effectively. Chelsea specializes in digital brand and product-focused copywriting, copyediting and content strategy.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
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