Your Genesys Blog Subscription has been confirmed!
Please add firstname.lastname@example.org to your safe sender list to ensure you receive the weekly blog notifications.
Subscribe to our free newsletter and get blog updates in your inbox
Don't Show This Again.
Thomas Tritten is the WFO Solution Architect at Genesys. He has been with Genesys for over 20 years and has been working in the Workforce Optimization/Employee Engagement space since 1994. Tom's career spans over 30 years in the contact center industry. He must be really passionate about contact centers!